Cardstream

Error Codes – What Do They Mean?

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A technical blog today. Click on the more tab below to see a list of error codes and what they mean.

If you aren’t sure what the message means, the error code doesn’t appear on the table or if you have any suggestions on how we can improve the table, please contact us at solutions@cardstream.com and we’ll be happy to help!

Error Table

Title HEX DEC
GENERAL ERROR 10001 65537
UNKNOWN RESELLER 10002 65538
INVALID CREDENTIALS 10003 65539
PERMISSION DENIED 10004 65540
ACTION NOT ALLOWED 10005 65541
REQUEST MISMATCH 10006 65542
REQUEST AMBIGUOUS 10007 65543
REQUEST MALFORMED 10008 65544
INACTIVE MERCHANT 10009 65545
UNSUPPORTED CURRENCY 1000A 65546
TAX DISCOUNT AMBIGUOUS 1000B 65547
DB ERROR 1000C 65548
PROCESSOR COMMS ERROR 1000D 65549
PROCESSOR ERROR 1000E 65550
INTERNAL COMMS ERROR 1000F 65551
INTERNAL ERROR 10010 65552
KEYSVR ERROR 10011 65553
REQUEST DUPLICATE 10012 65554
SETTLE ERROR 10013 65555
AVSCV2 CHECKING NOT SUPPORTED 10014 65556
IP BLOCKED 10015 65557
IP BLOCKED PRIMARY 10016 65558
IP BLOCKED SECONDARY 10017 65559
UNSUPPORTED LAYER 10018 65560
UNSUPPORTED CARDTYPE 10019 65561
UNSUPPORTED REFERRED AUTH 1001A 65562
REQUEST NOT SUPPORTED 1001B 65563
REQUEST EXPIRED 1001C 65564
RETRY 1001D 65565
BAD TESTCARD USAGE 1001E 65566
// 3DS Errors
3DS ONLY 10100 65792
3DS ERROR 10101 65793
3DS PROCESSING REQUIRED 10102 65794
3DS PROCESSING NOT REQUIRED 10103 65795
3DS PROCESSING NOT SUPPORTED 10104 65796
3DS ENROLMENT ERROR 10105 65797
3DS ENROLMENT FAILED 10106 65798
3DS ENROLMENT REQUIRED 10107 65799
3DS AUTHENTICATION ERROR 10108 65800
3DS AUTHENTICATION FAILED 10109 65801
3DS AUTHENTICATION REQUIRED 1010A 65802
3DS NOT AUTHENTICATED 1010B 65803
// Missing transaction field
// (not all errors are used as not all fields are mandatory)
MISSING REQUEST 10200 66048
MISSING MERCHANT ID 10201 66049
MISSING MERCHANT PWD 10202 66050
MISSING TRANSLATION ID 10203 66051
MISSING TRANSLATION LAYER 10204 66052
MISSING PROCESSOR ID 10205 66053
MISSING PROCESSOR LAYER 10206 66054
MISSING ACTION 10207 66055
MISSING AMOUNT 10208 66056
MISSING CURRENCY CODE 10209 66057
MISSING CARD NUMBER 1020A 66058
MISSING CARD EXPIRY MONTH 1020B 66059
MISSING CARD EXPIRY YEAR 1020C 66060
MISSING CARD START MONTH 1020D 66061
MISSING CARD START YEAR 1020E 66062
MISSING CARD ISSUE NUMBER 1020F 66063
MISSING CARD CVV 10210 66064
MISSING CUSTOMER NAME 10211 66065
MISSING CUSTOMER ADDRESS 10212 66066
MISSING CUSTOMER POSTCODE 10213 66067
MISSING CUSTOMER EMAIL 10214 66068
MISSING CUSTOMER PHONE 10215 66069
MISSING COUNTRY CODE 10216 66070
MISSING TRANSACTION UNIQUE 10217 66071
MISSING ORDER REF 10218 66072
MISSING REMOTE ADDRESS 10219 66073
MISSING REDIRECT URL 1021A 66074
MISSING CALLBACK URL 1021B 66075
MISSING USER DATA 1021C 66076
MISSING ORIGIN 1021D 66077
MISSING DUPLICATE DELAY 1021E 66078
MISSING ITEM QUANTITY 1021F 66079
MISSING ITEM DESCRIPTION 10220 66080
MISSING ITEM GROSS AMOUNT 10221 66081
MISSING TAX AMOUNT 10222 66082
MISSING DISCOUNT AMOUNT 10223 66083
MISSING DISCOUNT REASON 10224 66084
MISSING XREF 10225 66085
MISSING TYPE 10226 66086
MISSING SIGNATURE 10227 66087
MISSING AUTHORISATION CODE 10228 66088
MISSING TRANSACTION ID 10229 66089
MISSING THREEDS REQUIRED 1022A 66090
MISSING THREEDS MD 1022B 66091
MISSING THREEDS PARES 1022C 66092
MISSING THREEDS ECI 1022D 66093
MISSING THREEDS CAVV 1022E 66094
MISSING THREEDS XID 1022F 66095
MISSING THREEDS ENROLLED 10230 66096
MISSING THREEDS AUTHENTICATED 10231 66097
MISSING THREEDS CHECK PREF 10232 66098
MISSING CV2 CHECK PREF 10233 66099
MISSING ADDRESS CHECK PREF 10234 66100
MISSING POSTCODE CHECK PREF 10235 66101
MISSING CAPTURE DELAY 10236 66102
MISSING ORDER DATE 10237 66103
MISSING GROSS AMOUNT 10238 66104
MISSING NET AMOUNT 10239 66105
MISSING TAX RATE 1023A 66106
MISSING TAX REASON 1023B 66107
MISSING STATEMENT NARRATIVE 1 1023E 66110
MISSING STATEMENT NARRATIVE 2 1023F 66111
MISSING MERCHANT NAME 10240 66112
MISSING MERCHANT COMPANY 10241 66113
MISSING MERCHANT ADDRESS 10242 66114
MISSING MERCHANT TOWN 10243 66115
MISSING MERCHANT POSTCODE 10244 66116
MISSING MERCHANT COUNTRY CODE 10245 66117
MISSING MERCHANT PHONE 10246 66118
MISSING MERCHANT MOBILE 10247 66119
MISSING MERCHANT EMAIL 10248 66120
MISSING MERCHANT WEBSITE 10249 66121
MISSING MERCHANT ORDER REF 1024A 66122
MISSING MERCHANT CUSTOMER REF 1024B 66123
MISSING MERCHANT VAT NUMBER 1024C 66124
MISSING MERCHANT TYPE 1024D 66125
MISSING MERCHANT ALIAS 1024E 66126
MISSING MERCHANT CATEGORY CODE 1024F 66127
MISSING SUPPLIER NAME 10250 66128
MISSING SUPPLIER COMPANY 10251 66129
MISSING SUPPLIER ADDRESS 10252 66130
MISSING SUPPLIER TOWN 10253 66131
MISSING SUPPLIER POSTCODE 10254 66132
MISSING SUPPLIER COUNTRYCODE 10255 66133
MISSING SUPPLIER PHONE 10256 66134
MISSING SUPPLIER MOBILE 10257 66135
MISSING SUPPLIER EMAIL 10258 66136
MISSING CUSTOMER COMPANY 1025A 66138
MISSING CUSTOMER TOWN 1025B 66139
MISSING CUSTOMER COUNTRY CODE 1025C 66140
MISSING CUSTOMER MOBILE 1025D 66141
MISSING CUSTOMER ORDER REF 10260 66144
MISSING CUSTOMER MERCHANT REF 10261 66145
MISSING CUSTOMER VAT NUMBER 10262 66146
MISSING DELIVERY NAME 10264 66148
MISSING DELIVERY COMPANY 10265 66149
MISSING DELIVERY ADDRESS 10266 66150
MISSING DELIVERY TOWN 10267 66151
MISSING DELIVERY POSTCODE 10268 66152
MISSING DELIVERY COUNTRY CODE 10269 66153
MISSING DELIVERY PHONE 1026A 66154
MISSING DELIVERY MOBILE 1026B 66155
MISSING DELIVERY EMAIL 1026C 66156
MISSING DELIVERY WEBSITE 1026D 66157
MISSING CARD EXPIRY DATE 10270 66160
MISSING CARD START DATE 10271 66161
MISSING ITEM COUNT 10272 66162
MISSING ITEM SEQUENCE 10273 66163
MISSING ITEMS 10274 66164
MISSING ITEM NO 10275 66165
MISSING ITEM NET VALUE 10276 66166
MISSING ITEM PRODUCT CODE 10277 66167
MISSING ITEM COMMODITY CODE 10278 66168
MISSING ITEM UNIT OF MEASURE 10279 66169
MISSING ITEM UNIT AMOUNT 1027A 66170
MISSING ITEM DISCOUNT AMOUNT 1027B 66171
MISSING ITEM DISCOUNT REASON 1027C 66172
MISSING ITEM TAX RATE 1027D 66173
MISSING ITEM TAX AMOUNT 1027E 66174
MISSING SHIPPING TRACKING REF 10280 66176
MISSING SHIPPING METHOD 10281 66177
MISSING SHIPPING AMOUNT 10282 66178
MISSING SHIPPING NET AMOUNT 10283 66179
MISSING SHIPPING GROSS AMOUNT 10284 66180
MISSING SHIPPING TAX RATE 10285 66181
MISSING SHIPPING TAX AMOUNT 10286 66182
MISSING ERECEIPTS API KEY 10288 66184
MISSING ERECEIPTS API SECRET 10289 66185
MISSING ERECEIPTS CUSTOMER REF 1028A 66186
MISSING ERECEIPTS STORE ID 1028B 66187
MISSING ERECEIPTS RECEIPT REF 1028C 66188
MISSING ERECEIPTS RECEIPT DATA 1028D 66189
MISSING WALLET ID 10290 66192
MISSING WALLET NAME 10291 66193
MISSING WALLET DESC 10292 66194
MISSING WALLET DATA 10293 66195
MISSING CARD ID 10294 66196
MISSING CARD NAME 10295 66197
MISSING CARD DESC 10296 66198
MISSING CARD DATA 10297 66199
MISSING CUSTOMER ADDRESS ID 10298 66200
MISSING CUSTOMER ADDRESS NAME 10299 66201
MISSING CUSTOMER ADDRESS DESC 1029A 66202
MISSING CUSTOMER ADDRESS DATA 1029B 66203
MISSING DELIVERY ADDRESS ID 1029C 66204
MISSING DELIVERY ADDRESS NAME 1029D 66205
MISSING DELIVERY ADDRESS DESC 1029E 66206
MISSING DELIVERY ADDRESS DATA 1029F 66207
MISSING WALLE TOWNER REF 102A0 66208
MISSING CARD TOKEN 102A1 66209
MISSING USER ID 102A2 66210
MISSING SUB ID 102B0 66224
MISSING SUB PLAN ID 102B1 66225
MISSING SUB NAME 102B2 66226
MISSING SUB DESC 102B3 66227
MISSING SUB MERCHANT ID 102B4 66228
MISSING SUB SETUP AMOUNT 102B5 66229
MISSING SUB TEAR DOWN AMOUNT 102B6 66230
MISSING SUB TRIAL AMOUNT 102B7 66231
MISSING SUB TRIAL DURATION 102B8 66232
MISSING SUB TRIAL DURATIONUNIT 102B9 66233
MISSING SUB CYCLE AMOUNT 102BA 66234
MISSING SUB CYCLE DURATION 102BB 66235
MISSING SUB CYCLE DURATION UNIT 102BC 66236
MISSING SUB CYCLE COUNT 102BD 66237
MISSING SUB DATA 102BE 66238
MISSING SUB ADDON S 102BF 66239
MISSING SUB ADDON NO 102C0 66240
MISSING SUB ADDON BASEID 102C1 66241
MISSING SUB ADDON DESCRIPTION 102C2 66242
MISSING SUB ADDON QUANTITY 102C3 66243
MISSING SUB ADDON CYCLE AMOUNT 102C4 66244
MISSING SUB ADDON CYCLE DURATION 102C5 66245
MISSING SUB ADDON CYCLE DURATION UNIT 102C6 66246
MISSING SUB ADDON CYCLE COUNT 102C7 66247
MISSING SUB ADDON BILLING METHOD 102C8 66248
MISSING SUB ADDON PRICING METHOD 102C9 66249
MISSING SUB ADDON PRICING BRACKETS 102CA
MISSING SUB ADDON PRICING BRACKET NO 102CB
MISSING SUB ADDON PRICING QUANTITY 102CC
MISSING SUB ADDON PRICING AMOUNT 102CD 66253
MISSING RECEIVER NAME 102D0 66256
MISSING RECEIVER COMPANY 102D1 66257
MISSING RECEIVER ADDRESS 102D2 66258
MISSING RECEIVER TOWN 102D3 66259
MISSING RECEIVER POST CODE 102D4 66260
MISSING RECEIVER COUNTRY CODE 102D5 66261
MISSING RECEIVER PHONE 102D6 66262
MISSING RECEIVER MOBILE 102D7 66263
MISSING RECEIVER EMAIL 102D8 66264
MISSING RECEIVER DATE OF BIRTH 102D9 66265
MISSING RECEIVER ACCOUNT NO 102DA 66266
// Invalid transaction field
// (not all errors are used as not all fields are checked)
INVALID REQUEST 10300 66304
INVALID MERCHANT ID 10301 66305
INVALID MERCHANT PWD 10302 66306
INVALID TRANSLATION ID 10303 66307
INVALID TRANSLATION LAYER 10304 66308
INVALID PROCESSOR ID 10305 66309
INVALID PROCESSOR LAYER 10306 66310
INVALID ACTION 10307 66311
INVALID AMOUNT 10308 66312
INVALID CURRENCY CODE 10309 66313
INVALID CARD NUMBER 1030A 66314
INVALID CARD EXPIRY MONTH 1030B 66315
INVALID CARD EXPIRYYEAR 1030C 66316
INVALID CARD START MONTH 1030D 66317
INVALID CARD START YEAR 1030E 66318
INVALID CARD ISSUE NUMBER 1030F 66319
INVALID CARD CVV 10310 66320
INVALID CUSTOMER NAME 10311 66321
INVALID CUSTOMER ADDRESS 10312 66322
INVALID CUSTOMER POSTCODE 10313 66323
INVALID CUSTOMER EMAIL 10314 66324
INVALID CUSTOMER PHONE 10315 66325
INVALID COUNTRY CODE 10316 66326
INVALID TRANSACTION UNIQUE 10317 66327
INVALID ORDER REF 10318 66328
INVALID REMOTE ADDRESS 10319 66329
INVALID REDIRECT URL 1031A 66330
INVALID CALL BACK URL 1031B 66331
INVALID USERDATA 1031C 66332
INVALID ORIGIN 1031D 66333
INVALID DUPLICATE DELAY 1031E 66334
INVALID ITEM QUANTITY 1031F 66335
INVALID ITEM DESCRIPTION 10320 66336
INVALID ITEM GROSSAMOUNT 10321 66337
INVALID TAX AMOUNT 10322 66338
INVALID DISCOUNT AMOUNT 10323 66339
INVALID DISCOUNT REASON 10324 66340
INVALID XREF 10325 66341
INVALID TYPE 10326 66342
INVALID SIGNATURE 10327 66343
INVALID AUTHORISATION CODE 10328 66344
INVALID TRANSACTION ID 10329 66345
INVALID THREEDS REQUIRED 1032A 66346
INVALID THREEDS MD 1032B 66347
INVALID THREEDS PARES 1032C 66348
INVALID THREEDS ECI 1032D 66349
INVALID THREEDS CAVV 1032E 66350
INVALID THREEDS XID 1032F 66351
INVALID THREEDS ENROLLED 10330 66352
INVALID THREEDS AUTHENTICATED 10331 66353
INVALID THREEDS CHECKPREF 10332 66354
INVALID CV2 CHECK PREF 10333 66355
INVALID ADDRESS CHECK PREF 10334 66356
INVALID POSTCODE CHECK PREF 10335 66357
INVALID CAPTURE DELAY 10336 66358
INVALID ORDER DATE 10337 66359
INVALID GROSS AMOUNT 10338 66360
INVALID NET AMOUNT 10339 66361
INVALID TAX RATE 1033A 66362
INVALID TAX REASON 1033B 66363
INVALID STATEMENT NARRATIVE 1 1033E 66366
INVALID STATEMENT NARRATIVE 2 1033F 66367
INVALID MERCHANT NAME 10340 66368
INVALID MERCHANT COMPANY 10341 66369
INVALID MERCHANT ADDRESS 10342 66370
INVALID MERCHANT TOWN 10343 66371
INVALID MERCHANT POSTCODE 10344 66372
INVALID MERCHANT COUNTRY CODE 10345 66373
INVALID MERCHANT PHONE 10346 66374
INVALID MERCHANT MOBILE 10347 66375
INVALID MERCHANT EMAIL 10348 66376
INVALID MERCHANT WEBSITE 10349 66377
INVALID MERCHANT ORDER REF 1034A 66378
INVALID MERCHANT CUSTOMER REF 1034B 66379
INVALID MERCHANT VAT NUMBER 1034C 66380
INVALID MERCHANT TYPE 1034D 66381
INVALID MERCHANT ALIAS 1034E 66382
INVALID MERCHANT CATEGORY CODE 1024F 66127
INVALID SUPPLIER NAME 10350 66384
INVALID SUPPLIER COMPANY 10351 66385
INVALID SUPPLIER ADDRESS 10352 66386
INVALID SUPPLIER TOWN 10353 66387
INVALID SUPPLIER POSTCODE 10354 66388
INVALID SUPPLIER COUNTRY CODE 10355 66389
INVALID SUPPLIER PHONE 10356 66390
INVALID SUPPLIER MOBILE 10357 66391
INVALID SUPPLIER EMAIL 10358 66392
INVALID CUSTOMER COMPANY 1035A 66394
INVALID CUSTOMER TOWN 1035B 66395
INVALID CUSTOMER COUNTRY CODE 1035C 66396
INVALID CUSTOMER MOBILE 1035D 66397
INVALID CUSTOMER ORDER REF 10360 66400
INVALID CUSTOMER MERCHANT REF 10361 66401
INVALID CUSTOMER VAT NUMBER 10362 66402
INVALID DELIVERY NAME 10364 66404
INVALID DELIVERY COMPANY 10365 66405
INVALID DELIVERY ADDRESS 10366 66406
INVALID DELIVERY TOWN 10367 66407
INVALID DELIVERY POSTCODE 10368 66408
INVALID DELIVERY COUNTRYCODE 10369 66409
INVALID DELIVERY PHONE 1036A 66410
INVALID DELIVERY MOBILE 1036B 66411
INVALID DELIVERY EMAIL 1036C 66412
INVALID DELIVERY WEBSITE 1036D 66413
INVALID CARD EXPIRY DATE 10370 66416
INVALID CARD START DATE 10371 66417
INVALID ITEM COUNT 10372 66418
INVALID ITEM SEQUENCE 10373 66419
INVALID ITEMS 10374 66420
INVALID ITEM NO 10375 66421
INVALID ITEM NET VALUE 10376 66422
INVALID ITEM PRODUCT CODE 10377 66423
INVALID ITEM COMMODITY CODE 10378 66424
INVALID ITEM UNIT OF MEASURE 10379 66425
INVALID ITEM UNIT AMOUNT 1037A 66426
INVALID ITEM DISCOUNT AMOUNT 1037B 66427
INVALID ITEM DISCOUNT REASON 1037C 66428
INVALID ITEM TAX RATE 1037D 66429
INVALID ITEM TAX AMOUNT 1037E 66430
INVALID SHIPPING TRACKING REF 10380 66432
INVALID SHIPPING METHOD 10381 66433
INVALID SHIPPING AMOUNT 10382 66434
INVALID SHIPPING NET AMOUNT 10383 66435
INVALID SHIPPING GROSS AMOUNT 10384 66436
INVALID SHIPPING TAX RATE 10385 66437
INVALID SHIPPING TAX AMOUNT 10386 66438
INVALID E-RECEIPTS API KEY 10388 66440
INVALID E-RECEIPTS API SECRET 10389 66441
INVALID E-RECEIPTS CUSTOMER REF 1038A 66442
INVALID E-RECEIPTS STORE ID 1038B 66443
INVALID E-RECEIPTS RECEIPT REF 1038C 66444
INVALID E-RECEIPTS RECEIPT DATA 1038D 66445
INVALID WALLET ID 10390 66448
INVALID WALLET NAME 10391 66449
INVALID WALLET DESC 10392 66450
INVALID WALLET DATA 10393 66451
INVALID CARD ID 10394 66452
INVALID CARD NAME 10395 66453
INVALID CARD DESC 10396 66454
INVALID CARD DATA 10397 66455
INVALID CUSTOMER ADDRESS D 10398 66456
INVALID CUSTOMER ADDRESS NAME 10399 66457
INVALID CUSTOMER ADDRESS DESC 1039A 66458
INVALID CUSTOMER ADDRESS DATA 1039B 66459
INVALID DELIVERY ADDRESS ID 1039C 66460
INVALID DELIVERY ADDRESS NAME 1039D 66461
INVALID DELIVERY ADDRESS DESC 1039E 66462
INVALID DELIVERY ADDRESS DATA 1039F 66463
INVALID WALLET OWNER REF 103A0 66464
INVALID CARD TOKEN 103A1 66465
INVALID USERI ID 103A2 66466
INVALID SUB ID 103B0 66480
INVALID SUB PLAN ID 103B1 66481
INVALID SUB NAME 103B2 66482
INVALID SUB DESC 103B3 66483
INVALID SUB MERCHANT ID 103B4 66484
INVALID SUB SETUP AMOUNT 103B5 66485
INVALID SUB TEARDOWN AMOUNT 103B6 66486
INVALID SUB TRIAL AMOUNT 103B7 66487
INVALID SUB TRIAL DURATION 103B8 66488
INVALID SUB TRIAL DURATIONUNIT 103B9 66489
INVALID SUB CYCLE AMOUNT 103BA 66490
INVALID SUB CYCLE DURATION 103BB 66491
INVALID SUB CYCLE DURATION UNIT 103BC 66492
INVALID SUB CYCLE COUNT 103BD 66493
INVALID SUB DATA 103BE 66494
INVALID SUB ADDONS 103BF 66495
INVALID SUB ADDON NO 103C0 66496
INVALID SUB ADDON BASE D 103C1 66497
INVALID SUB ADDON DESCRIPTION 103C2 66498
INVALID SUB ADDON QUANTITY 103C3 66499
INVALID SUB ADDON CYCLE AMOUNT 103C4 66500
INVALID SUB ADDON CYCLE DURATION 103C5 66501
INVALID SUB ADDON CYCLE DURATION UNIT 103C6 66502
INVALID SUB ADDON CYCLE COUNT 103C7 66503
INVALID SUB ADDON BILLING METHOD 103C8 66504
INVALID SUB ADDON PRICING METHOD 103C9 66505
INVALID SUB ADDON PRICING BRACKET NO 103CA
INVALID SUB ADDON PRICING BRACKET NO 103CB
INVALID SUB ADDON PRICING QUANTITY 103CC
INVALID SUB ADDON PRICING AMOUNT 103CD 66509
INVALID RECEIVER NAME 103D0 66512
INVALID RECEIVER COMPANY 103D1 66513
INVALID RECEIVER ADDRESS 103D2 66514
INVALID RECEIVER TOWN 103D3 66515
INVALID RECEIVER POSTCODE 103D4 66516
INVALID RECEIVER COUNTRYCODE 103D5 66517
INVALID RECEIVER PHONE 103D6 66518
INVALID RECEIVER MOBILE 103D7 66519
INVALID RECEIVER EMAIL 103D8 66520
INVALID RECEIVER DATE OF BIRTH 103D9 66521
INVALID RECEIVER ACCOUNT NUMBER 103DA 66522
// Recurring Transactions Update Service
RTUS IN PROGRESS 20000 131072
RTUS AWAIT RESPONSE 20001 131073
RTUS NO CHANGE 20002 131074
RTUS CHANGED 20003 131075
RTUS STOPPED 20004 131076
RTUS STOPPED PAN 20005 131077
RTUS STOPPED MID 20006 131078
RTUS ACCOUNT CLOSED 20007 131079
PC RTUS NOT AVAILABLE 20008 131080
RTUS NOT SUPPORTED 20009 131081
RTUS BAD REQUEST 2000A 131082
RTUS BAD RESPONSE 2000B 131083
RTUS ERROR 2000C 131084